Privacy Policy.

This website is owned and operated by Sunshine Coast Air & Mechanical Services and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this website (“the website”), which is set out on this page.

The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on this website.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third-party websites that may be linked to this website.

We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”).

This Internet Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or inquiries.

It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose unless we disclose other uses in this Internet Privacy Policy or at the time of collection.

This may include but is not limited to:

• answering your inquiries;
• fulfilling your orders;
• identifying other products and services that you might purchase;
• helping us improve our product and services offering;
• support the marketing of our products and services.

We will not sell your personal information to third parties for the purpose of enabling them to market their products and services to you. We may telephone, email, or SMS you regarding your account and may send you marketing messages by email or SMS. If you do not wish to receive these messages you can "unsubscribe" in accordance with the unsubscribe procedure specified in the relevant message.

We may disclose your personal information in confidence to related bodies corporate, subcontractors and service providers in the course of conducting our business.

We may also disclose your personal information in confidence to third parties when undertaking joint promotions. In these cases, we require the subcontractor, service provider, or third party to hold and use the personal information strictly in accordance with the terms of this Policy. 

In accordance with the Privacy Act, we may use or disclose your personal information if we reasonably believe that the use or disclosure:

• is necessary to lessen or prevent a serious and imminent threat to an individual’s life, health, or safety or a serious threat to public health or safety;
• is necessary to investigate or remedy suspected unlawful activity or in reporting concerns to relevant persons or authorities;
• is required or authorised by or under the law; or
• is in preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal.

We strive to ensure the security, integrity, and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies.

Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavor to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

However, we will not be held responsible for events arising from unauthorised access to your personal information.

Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping purposes.

Cookies, which are industry standard and are used by most Websites, including those operated by us, can facilitate a user’s ongoing access to and use of a site.

They allow us to customise the website to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our online services.

We will endeavor to take all reasonable steps to keep secure any information that we hold about you and to keep this information accurate and up to date.

Should you, at any time, discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

We provide links to Websites outside of our site, as well as to third-party Web sites.

These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website.

Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Website and its privacy statement.

If we become aware of any ongoing concerns or problems with our website, we will take these issues seriously and work to address these concerns.

If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

We may revise this Privacy Policy from time to time by posting a revised policy on our website. Please note that our use of your personal information will be based on the privacy policy in effect at the time the information is used.

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website. http://www.privacy.gov.au/.